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Warranty Policy

Limited Lifetime Warranty Policy:
HQ Garage Doors offers the most comprehensive warranty in the industry. You are covered for all repaired parts on your door system for as long as you own your door. In addition we provide 2-year warranty on labor.

For the installation of a new garage door, this warranty covers defects in workmanship. The garage door manufacturer provides its own separate warranty to you for the door and its parts. Service charges may apply.

For repair to an existing garage door, this warranty covers any defects in materials or workmanship, including installation. Joe’s Doors will repair, or if repair is not possible, HQ Garage Doors will replace any defective part or workmanship at no charge for parts and/or materials. A service charge may apply.

How Long Coverage Lasts:
This warranty begins when repairs or any installation are complete. This warranty cannot be transferred. The warranty terminates if the original customer sells or no longer owns the repaired or new garage door.

What Is Not Covered?
If anyone other than HQ Garage Doors, works on any new or repaired part covered by this warranty, then that part and the labor to repair or replace that part is no longer covered under this warranty.

This warranty does not cover any materials or workmanship provided by anyone other than the warranty issuer. This warranty does not cover consequential or incidental damages, such as damage or injury to a person or property because a garage door did not operate properly. Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation or exclusion may not apply to you. This warranty does not cover doors in which the door cables are displaced, misaligned, or disconnected. This warranty does not cover problems caused by abuse, misuse, civil disturbance, and/or Acts of God.